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NEXT STEPS INSTITUTE- Student-Run Help Desks- Where Do I Start?
Event Description

Have you considered initiating a student-run help desk for your school 1-to-1 program but don't know where to start? Are you interested in learning the benefits of having a student-run help desk? Do you want to learn the basics of a successful student-run help desk? If so, come join Educational Technology Consultant Jane Metcalfe and the Anytime Anywhere Learning Foundation for this virtual course as we help you develop a student-run help desk for your school!

In the US/Canada: Twice weekly 1-hour sessions will be held on Tuesday and Thursday, starting October 13 and ending October 20, 2009,  5- 6pm EDT (US/CAN)

In Australia: Twice weekly 1-hour sessions will be held on Wednesday and Friday, starting October 14th and ending October 21st, 2009, 8- 9am (AUS)


Over the course of the three, one-hour sessions, this Next Steps Institute will:

  • Define your goals, both technical and pedagogical, for setting up a student help desk.
  • Explore tried and true models that have addressed the goals of successful student help desks.
  • Survey products that support the goals of the student run help desk.
  • Identify the physical and cultural resources needed to support the help desk.

**Please be aware that you must sign up for this event via the registration page which can be found at the top right hand corner of this page under 'Conference Homepage'.

 
Members that attended this event
· Mark Roper, Hong Kong
· David Wain, Australia
· Robyn Lynch, China
· Jeff Thungc, United States
 
 
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